Support

Sharing with a partner

Open Family → Invite a caregiver and send the invitation. The person you invite needs Lulo and an Apple Account signed in to iCloud. Once they accept, you both see and add to the same log, apart from growth measurements, which each iPhone keeps to itself. Sharing is free.

Entries aren’t reaching the other iPhone

Check that both iPhones are online and signed in to iCloud, with iCloud on for Lulo. Entries usually arrive within seconds, and occasionally take a minute.

Lulo Pro

Lulo Pro is a one-time purchase that adds Rhythm, PDF care summaries and three day styles. To restore it on a new iPhone, open Settings → Lulo Pro → Restore Purchases. It’s shared through Family Sharing, so people in your family group unlock it with their own Apple Account.

Lock Screen and Dynamic Island

A running feed or sleep shows on the Lock Screen and in the Dynamic Island, with buttons to switch sides, pause or finish a feed and to end a sleep. To hide them, turn off Live Activities in iOS Settings → Apps → Lulo. Feeds and sleeps still time normally.

Siri

Say “Tell Lulo that Ava had a wet nappy”, using your child’s name. Siri can also log a bottle, and start or end a feed or a sleep. Open Lulo once after installing so Siri learns the phrases.

Your data

Lulo collects nothing. Your log stays on your iPhone and in your family’s own iCloud. The privacy policy explains where it’s stored and how to delete it.

Health questions

Lulo is a care log, not medical advice. If you’re worried about your baby’s health, contact your doctor, midwife or child health nurse.